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曆史記錄

成交隻是第一步,持續的為客戶服務才是我們的宗旨------本ben月yue初chu,我wo公gong司si突tu然ran接jie到dao老lao客ke戶hu電dian話hua,客ke戶hu非fei常chang焦jiao急ji,說shuo正zheng在zai硫liu化hua過guo程cheng中zhong,發fa現xian水shui壓ya袋dai漏lou水shui,導dao致zhi硫liu化hua機ji壓ya力li無wu法fa達da到dao工gong作zuo壓ya力li。該gai客ke戶hu為wei德de贏ying機ji械xie老lao客ke戶hu,本ben次ci產chan品pin屬shu於yu二er次ci回hui購gou,且qie回hui購gou剛gang剛gang兩liang三san個ge月yue,怎zen麼me會hui出chu現xian這zhe個ge情qing況kuang。畢bi竟jing我wo們men公gong司si生sheng產chan的de產chan品pin每mei一yi台tai都dou在zai出chu廠chang前qian進jin行xing了le壓ya力li測ce試shi。
接(jie)到(dao)電(dian)話(hua)後(hou),銷(xiao)售(shou)人(ren)員(yuan)首(shou)先(xian)對(dui)客(ke)戶(hu)進(jin)行(xing)了(le)安(an)撫(fu),同(tong)時(shi)希(xi)望(wang)跟(gen)施(shi)工(gong)現(xian)場(chang)連(lian)線(xian),視(shi)頻(pin)觀(guan)察(cha)硫(liu)化(hua)機(ji)處(chu)於(yu)什(shen)麼(me)情(qing)況(kuang)。但(dan)客(ke)戶(hu)現(xian)場(chang)無(wu)法(fa)連(lian)線(xian),也(ye)無(wu)法(fa)提(ti)供(gong)現(xian)場(chang)視(shi)頻(pin),隻(zhi)能(neng)提(ti)供(gong)現(xian)場(chang)照(zhao)片(pian)。(如下圖)

收shou到dao照zhao片pian後hou,我wo公gong司si立li刻ke組zu織zhi技ji術shu人ren員yuan和he銷xiao售shou人ren員yuan對dui照zhao片pian進jin行xing分fen析xi,根gen據ju照zhao片pian情qing況kuang,結jie合he現xian場chang,判pan斷duan為wei該gai水shui壓ya板ban為wei遭zao受shou撞zhuang擊ji,導dao致zhi螺luo絲si變bian形xing,鋁lv板ban拱gong起qi後hou形xing成cheng小xiao孔kong造zao成cheng的de泄xie露lu(撞擊位置見紅色圈內)。客ke戶hu反fan映ying螺luo絲si無wu法fa擰ning緊jin,判pan斷duan螺luo絲si撞zhuang擊ji後hou造zao成cheng滑hua絲si。因yin為wei現xian場chang較jiao遠yuan,我wo們men建jian議yi客ke戶hu在zai當dang地di采cai購gou一yi根gen螺luo絲si進jin行xing更geng換huan,如ru果guo有you條tiao件jian,盡jin量liang使shi用yong角jiao磨mo機ji對dui水shui壓ya板ban處chu進jin行xing打da磨mo整zheng平ping處chu理li。
通tong過guo遠yuan程cheng判pan斷duan,這zhe個ge讓rang客ke戶hu感gan覺jiao棘ji手shou的de問wen題ti,通tong過guo一yi個ge一yi元yuan錢qian的de螺luo絲si就jiu得de到dao了le解jie決jue,客ke戶hu連lian連lian感gan謝xie。而er我wo們men卻que覺jiao得de無wu需xu感gan謝xie,這zhe是shi我wo們men應ying當dang去qu做zuo的de事shi情qing。畢bi竟jing,業ye務wu成cheng交jiao隻zhi是shi第di一yi步bu,後hou續xu的de持chi續xu服fu務wu才cai是shi鹹xian陽yang德de贏ying機ji械xie存cun在zai價jia值zhi的de重zhong要yao體ti現xian。讓rang客ke戶hu收shou到dao設she備bei,順shun利li使shi用yong,使shi用yong過guo程cheng中zhong,沒mei有you後hou顧gu之zhi憂you,是shi我wo們men一yi貫guan堅jian持chi的de宗zong旨zhi。我wo們men做zuo產chan品pin,更geng是shi做zuo服fu務wu。
鹹陽德贏機械的服務宗旨,十餘年從未改變,那就是,做好的產品,更要做好的服務。全心全意,用戶至上。打造百年德贏。
